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Step 1:  Select    Tools > Internet Options

Step 2:  Select the "Privacy" tab

Note:  The default privacy setting is "Medium High"

Step 3:  Scroll down to "Accept All Cookies" and select "Apply"

Step 4:  Select the "General" tab and click "Delete Cookies"

Step 5:  Confirm "OK" to delete all cookies. (These are just "temporary" files. Deleting them will not harm the operation of your computer)

Step 6:  Close all open Internet Explorer windows.

Step 7:  Open a new Internet Explorer window.

Step 8:  Go to and try to login again.

Please make sure you perform all of the above steps in the correct order.

If you are still having problems logging in, try downloading the latest version of "Internet Explorer".


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